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Located next to the Basilica de Begoña, Occidental Bilbao offers a seasonal outdoor swimming pool and stylish air-conditioned rooms with free Wi-Fi. Bilbao Old Town and Etxebarria Park are a 15-minute walk away. Decorated in light colours, the spaci...

Rooms total: 319

Important Information

Please note the hotel offers discounted rates for guests: EUR 8 for the fitness centre and EUR 20 for fitness centre, spa and indoor pool. Guests under 18 years old are not allowed in these facilities. License number: HBI 00337 Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. The outdoor pool of the hotel opens from June to September.Spa/wellness centre is closed from 2024-08-22 until 2024-08-15

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Solarium
  • Spa and wellness centre
  • Massage
  • Billiards
  • Indoor pool
  • Indoor pool (all year)
  • Beauty Services
  • Spa facilities
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Shared lounge/TV area
  • Daily housekeeping
  • Grocery deliveries
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered