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Set in the heart of Newcastle upon Tyne, Oakstays The Quay Gem offers accommodation with city views, just 700 metres from Newcastle Train Station and 1.3 km from Utilita Arena. It is situated less than 1 km from Sage Gateshead and features a lift.

Rooms total: 1

Important Information

This property will not accommodate hen, stag or similar parties. Please inform Oakstays The Quay Gem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of GBP 149 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Oakstays Quay Gem has rights to ask for 249 GBP of damage deposit. Deposit will be refunded upon of check out in case if no damages.

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General
  • Non-smoking rooms
  • Lift
  • Heating
  • Non-smoking throughout
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Private parking
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
Safety & security
  • Smoke alarms
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized