Novum Hotel Hagemann Hamburg Hafen

Set on Europe’s biggest river island between the Norderelbe and Süderelbe, this family-run hotel in Hamburg's Wilhelmsburg district offers maritime-style interiors and free Wi-Fi. A varied breakfast buffet is provided from 06:30 every morning.

Rooms total: 137

Important Information

Please note that cots and extra beds are only available on request, and must be confirmed by the hotel.

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
WiFi available in all areas

Services

24-hour front desk
Packed lunches
Luggage storage
Vending machine (drinks)

Food & Drink

Special diet menus (on request)
Kid-friendly buffet

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety