Novotel Suites Wien City Donau

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Novotel Suites Wien City Donau is located in the immediate vicinity of the Messe Wien (exhibition and congress centre) and the Austria Center, and only a 10-minute underground ride from the city centre with famous sights like the St. Stephen's Cathed...

Rooms total: 158

Important Information

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly. Baby cots are available upon request and need to be confirmed by the property beforehand. Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Managed by a private host

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning

Services

24-hour front desk
Dry cleaning
Ironing service
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Private check-in/check-out
Shuttle service (additional charge)
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Internet

Internet services

Outdoors

Garden
Terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety