Novotel Düsseldorf City West

This 4-star hotel in Düsseldorf features spa facilities and on-site parking. It is a 15-minute train journey from Düsseldorf city centre. Am Seestern Underground Station is directly opposite. All of the air-conditioned rooms at the Novotel Düsseldor...

Rooms total: 3

Important Information

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area

Activities

Sauna
Fitness centre
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Express check-in/check-out
Currency exchange
Fax/photocopying
Luggage storage
Vending machine (drinks)
Vending machine (snacks)
Lockers
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Reception services

Invoice provided

Entertainment and family services

Indoor play area

Safety & security

Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety