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A 5-minute walk from Santa Maria Novella Train Station, Novella House is in central Florence. It boasts Florentine-style accommodation with frescoed ceilings, free Wi-Fi and private parking on site.

Rooms total: 13

Important Information

Please inform Novella House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Please note that late check-in from 19:30 until 00:00 costs EUR 30. All requests for late arrival are subject to confirmation by the property. If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Babysitting/child services
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Daily housekeeping
Food & Drink
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Private parking
  • Parking garage
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Safety & security
  • Key access
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered