Novella House

Recommended

A 5-minute walk from Santa Maria Novella Train Station, Novella House is in central Florence. It boasts Florentine-style accommodation with frescoed ceilings, free Wi-Fi and private parking on site. The Novella is 600 metres from Santa Maria del Fio...

Rooms total: 7

Important Information

Please note that late check-in from 19:30 until 00:00 costs EUR 30. All requests for late arrival are subject to confirmation by the property. If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Services

Babysitting/child services
Valet parking
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Daily housekeeping

Food & Drink

Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking garage

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key access
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety