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Featuring a garden, a seasonal outdoor pool, a restaurant and a spa, Puma Lodge offers buffet breakfast in Machalí. Outdoor adventures can be booked at the hotel. The use of 4x4 vehicles is mandatory to access NOI Puma Lodge. Providing a tranquil en...

Rooms total: 1

Important Information

Telephone signal and similar networks are subject to weather conditions. Note that in order to get to the Puma Lodge, the hotel recommends using a 4x4 type of a vehicle, due to the stone gravel roads. In some parts of the road there are bigger stones with steep hills. -- LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). Foreign business travellers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is accessible via an unpaved road, which may be unsuitable for some vehicles.

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General
  • Non-smoking rooms
  • Family rooms
  • Safety deposit box
  • Heating
  • Non-smoking throughout
Activities
  • Fitness centre
  • Games room
  • Spa and wellness centre
  • Massage
  • Children's playground
  • Billiards
  • Hot tub/Jacuzzi
  • Hiking
  • Horse riding
  • Spa facilities
  • Fitness
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Tour desk
  • Luggage storage
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Outdoor pool
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Free parking
  • Private parking
Pool and wellness
  • Swimming pool
  • Swimming Pool
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered