NewLivingHome Residenzhotel Hamburg

These spacious apartments with spa and pool are situated to the north of the centre of Hamburg. They are 500 metres from Hagenbeks Tierpark zoo and a 16-minute train ride from the centre. The NewLivingHome Residenzhotel Hamburg offers elegant apartm...

Rooms total: 6

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Minimarket on site
WiFi available in all areas

Activities

Sauna
Fitness centre
Solarium
Indoor pool
Indoor pool (all year)
Fitness
Fitness/spa locker rooms
Temporary art galleries

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Packed lunches
Fax/photocopying
Luggage storage
Trouser press
Daily housekeeping
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace

Parking

Parking
Free parking
Parking on site
Private parking

Accessibility

Wheelchair accessible
Higher level toilet

Pool and wellness

Sun loungers or beach chairs
Swimming pool
Swimming Pool

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety