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MUR Neptuno Gran Canaria - Adults Only 

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. T...

Rooms total: 6

Important Information

Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.

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General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Adult only
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Games room
  • Massage
  • Karaoke
  • Hammam
  • Evening entertainment
  • Beauty Services
  • Steam room
  • Spa lounge/relaxation area
  • Fitness
  • Themed dinner nights
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Ironing service
  • Currency exchange
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Accessible parking
Pool and wellness
  • Water slide
  • Heated pool
  • Shallow end
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Entertainment and family services
  • Board games/puzzles
Safety & security
  • 24-hour security
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered