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Universal Hotel Neptuno - Adults Only 

This hotel enjoys a fantastic position right on the beachfront at Majorca’s Playa de Palma. Its outdoor pool overlooks the sparkling Mediterranean Sea.. At the Neptuno you can work up a sweat in the sauna or gym before cooling off in the outdoor hot...

Rooms total: 7

Important Information

Please note that the credt card used to secure the booking must be presented at the property. The credit card holder must be one of the guests staying at the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Sauna is closed from 2024-10-31 until 2024-06-21

More information »
General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Solarium
  • Cycling
  • Indoor pool
  • Indoor pool (seasonal)
  • Beachfront
  • Open-air bath
  • Fitness
  • Beach
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Ironing service
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor pool (seasonal)
  • Outdoor furniture
Pool and wellness
  • Heated pool
  • Pool bar
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized