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Mercure Tunbridge Wells Hotel
Recommended
Mercure Tunbridge Wells Hotel has a garden, shared lounge, a restaurant and bar in Royal Tunbridge Wells. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The property is non-smoking and is situated 21 km from Ightham M...
Rooms total: 5Important Information
A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay. Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Heating
- Non-smoking throughout
- WiFi available in all areas
- Golf course (within 3 km)
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Packed lunches
- Fax/photocopying
- Luggage storage
- Shared lounge/TV area
- Daily housekeeping
- Pet bowls
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Outdoor furniture
- Picnic area
Parking
- Parking
- Free parking
- Parking on site
- Accessible parking
- Invoice provided
Entertainment and family services
- Board games/puzzles
- 24-hour security
- Key access
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Access to health care professionals
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Mobile app for room service
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
