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Mercure Surabaya
Recommended
Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking...
Rooms total: 216 More information »
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Chapel/shrine
- Heating
- Non-smoking throughout
- Air conditioning
- Designated smoking area
- WiFi available in all areas
- Sauna
- Fitness centre
- Spa and wellness centre
- Massage
- Table tennis
- Karaoke
- Hot tub/Jacuzzi
- Cycling
- Water sport facilities on site
- Kids' club
- Evening entertainment
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Fitness/spa locker rooms
- Bike tours
- Themed dinner nights
- Happy hour
- Live music/performance
- Live sport events (broadcast)
- Aerobics
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Business centre
- Babysitting/child services
- Laundry
- Dry cleaning
- Barber/beauty shop
- Ironing service
- Express check-in/check-out
- Valet parking
- Currency exchange
- Packed lunches
- Car hire
- Tour desk
- Fax/photocopying
- Luggage storage
- ATM/cash machine on site
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Trouser press
- Vending machine (drinks)
- Vending machine (snacks)
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Grocery deliveries
- Strollers
- Pet basket
- Pet bowls
- Shuttle service
- Restaurant
- Bar
- Snack bar
- Special diet menus (on request)
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- BBQ facilities
- Outdoor pool
- Outdoor pool (all year)
- Outdoor furniture
- Picnic area
- Outdoor fireplace
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Parking garage
- Accessible parking
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Lower bathroom sink
- Emergency cord in bathroom
Pool and wellness
- Swimming pool toys
- Pool with view
- Pool bar
- Shallow end
- Sun loungers or beach chairs
- Swimming pool
- Swimming Pool
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
Nearby
House of Sampoerna 0.8 km
Mpu Tantular Museum 1.0 km
Surabaya Zoo 1.3 km
Sharp Bamboo Monument 2.0 km
Joko Dolog Statue 2.3 km
Submarine Monument 2.4 km
Tunjungan Mall 2.5 km
Gubeng Train Station 2.6 km
Cheng Hoo Mosque 3.8 km