Mercure Residenz Frankfurt Messe

Recommended

This 4-star hotel offers air-conditioned rooms, a modern spa area, and an international restaurant. It is located in Frankfurt-Bockenheim, just 500 metres away from the Messe Frankfurt Trade Fair. Each room at the Mercure Residenz Frankfurt Messe ha...

Rooms total: 5

More information »

General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid-friendly buffet
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Parking on site
Parking garage
Accessible parking

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety