Mercure Nantes Centre Grand Hotel

The 4-star Mercure Nantes Grand Hotel Centre is located in the downtown area of Nantes, just next to the Pommeraye Passage and a 10-minute walk from the Château des Ducs de Bretagne. It offers a fitness room, a lounge bar and 24-hour room service. F...

Rooms total: 7

Important Information

Please contact the hotel before arrival in order to receive instructions for arriving at the hotel by car. Contact details can be found on the booking confirmation. Please note that children under 12 years old can enjoy breakfast for free. The credit card used to make the booking must be shown upon arrival. A credit card pre-authorisation will be made upon arrival. This will cover the total amount of the stay, breakfasts, city taxes and an extra amount of 50 EUR per night and per person to cover any extra charges.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Fitness
Bike tours

Services

Room service
Meeting/banquet facilities
24-hour front desk
Babysitting/child services
Dry cleaning
Barber/beauty shop
Ironing service
Express check-in/check-out
Fax/photocopying
Luggage storage
Concierge service
Lockers
Daily housekeeping

Food & Drink

Bar
Breakfast in the room
Snack bar
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Visual aids: Braille

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety