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Mercure Manchester Norton Grange Hotel & Spa 

Dear Guest, We are excited to announce the upcoming renovation of our bar & reception, from Monday 29th April for estimated time of 10 weeks. Alternative arrangements are in place to deliver all our services. If any questions, please contact us, prio...

Rooms total: 5

Important Information

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). The restaurant is sometimes used for private functions at weekends. This may result in limited dining facilities in the Bistro area. Should you wish to dine at the hotel, please contact the hotel in advance to check the availability and to avoid disappointment. Please note that the credit card used to book must be presented on arrival. All guests staying must be present at check-in. Guests wishing to pay by cash must provide a valid photo identification at check-in. Please inform the property if any of the guests are children, so the rooms can be set accordingly.This property is located in a busy area and guests may experience noise. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Spa and wellness centre
  • Massage
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Manicure
  • Pedicure
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Fax/photocopying
  • Luggage storage
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Pool and wellness
  • Sun loungers or beach chairs
Safety & security
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered

Nearby

Link4Life 4.4 km

Heaton Park 6.5 km