Mercure Lyon Charbonnières

The Mercure Lyon Charbonnieres is located in a leafy park, 8 km from the centre of Lyon and a 5-minute drive from Lyon Vert Casino and the A89 motorway. The rooms at Mercure Lyon Charbonnieres present bright and spacious spaces fitted with modern fa...

Rooms total: 4

Important Information

The restaurant is closed on Saturdays, Sundays and public holidays. Please note that children under 12 years old can enjoy breakfast for free. Please note that our air conditioning is operational in summer and heating in winter. These systems are switched off during the off-seasons.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Air conditioning
WiFi available in all areas

Activities

Sauna
Solarium
Table tennis
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Fax/photocopying
Luggage storage
Private check-in/check-out
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Street parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Security alarm
Smoke alarms
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety