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Mercure Lourdes Impérial
Recommended
This 4-star Mercure hotel is close to the centre of Lourdes and 100 metres from the Sanctuaries and Massabielle Cave. It offers air-conditioned rooms, a restaurant and a bar, and free Wi-Fi throughout. The stylish rooms feature individual heating, a...
Rooms total: 5Important Information
Please note that children under 12 years old can enjoy breakfast for free.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Air conditioning
- Designated smoking area
- WiFi available in all areas
- Walking tours
- Live sport events (broadcast)
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Dry cleaning
- Express check-in/check-out
- Currency exchange
- Packed lunches
- Fax/photocopying
- Luggage storage
- Daily housekeeping
- Pet bowls
- Restaurant
- Bar
- Breakfast in the room
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Parking
- Parking on site
- Private parking
- Street parking
- Accessible parking
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Invoice provided
Entertainment and family services
- Baby safety gates
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
