Mercure London Hyde Park Hotel

Recommended

Mercure London Hyde Park Hotel overlooks a peaceful garden square in the heart of Paddington, just a 2-minute walk from London Paddington Railway Station. A 20-minute walk from the popular shopping district of Oxford Street, it has a fitness room, a ...

Rooms total: 6

Important Information

Guest are kindly required to present the credit/debit card used to make the booking at check-in. Please note that if an advance purchase reservation is booked, the card charged needs to be present on check-in at the hotel. If not present at the hotel then another payment is required from another card and the original card will be refunded.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Fitness
Happy hour

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Packed lunches
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture
Picnic area

Parking

Parking

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety