Mercure Krakow Stare Miasto

Recommended

Ideally situated in Kraków, Mercure Krakow Stare Miasto features air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hot...

Rooms total: 6

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Minimarket on site
WiFi available in all areas

Activities

Fitness centre
Hiking
Cycling
Fitness
Temporary art galleries
Walking tours
Bike tours
Themed dinner nights
Tour or class about local culture
Live sport events (broadcast)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Pet basket
Pet bowls
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety