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Mercure Jelenia Góra features a garden, shared lounge, a terrace and bar in Jelenia Góra. 17 km from Western City and 18 km from Wang Church, the hotel provides ski storage space. The hotel has a sauna, room service and free WiFi throughout the prope...

Rooms total: 6

Important Information

Guests are required to pay the whole amount for their stay at the check-in. Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00. To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding! Renovation work is in progress until the end of July 2024. This may result in temporary inconvenience. We appreciate your understanding!Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • WiFi available in all areas
Activities
  • Tennis court
  • Sauna
  • Skiing
  • Massage
  • Table tennis
  • Hiking
  • Cycling
  • Horse riding
  • Indoor pool
  • Indoor pool (all year)
  • Back massage
  • Full body massage
  • Fitness/spa locker rooms
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
Ski
  • Ski storage
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Sun terrace
  • Outdoor furniture
  • Picnic area
  • Outdoor fireplace
Parking
  • Parking
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Emergency cord in bathroom
Pool and wellness
  • Infinity pool
  • Heated pool
  • Sun loungers or beach chairs
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered