Mercure Istanbul Altunizade

Recommended

Located in the Asian side of Istanbul, this hotel offers modern rooms with air conditioning and free Wi-Fi. The hotel has a spa centre with a heated indoor pool, gym, sauna and a Turkish bath. Capitol Shopping Centre is 500 metres from this hotel. T...

Rooms total: 5

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Hammam
Indoor pool
Indoor pool (all year)
Public Bath
Spa facilities
Steam room
Spa lounge/relaxation area
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Car hire
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Heated pool
Pool cover
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety