Mercure Hotel Wiesbaden City

Recommended

This 4-star hotel in Wiesbaden offers modern rooms. Mercure Hotel Wiesbaden City is just a short walk from the Rhein Main Congress exhibition centre and the Wilhelmstraße shopping district.

Rooms total: 238

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Mercure Hotel Wiesbaden City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. When booking the family room, please inform Mercure Hotel Wiesbaden City in advance how many guests will be staying so the room can be prepared. The rooms are cleaned every 2 days. WiFi access is complimentary.For high speed internet, there is an additional cost. The wellness area can be used for a fee of €5.00 per person/day Please note that the swimming pool is open Monday 06:00AM-01:45PM, 06:30PM 11:00PM Tuesday 06:00AM-01:45PM, 06:30PM 11:00PM Wednesday 06:00AM-01:45PM, 06:30PM 11:00PM Thursday 06:00AM-01:45PM, 06:30PM 11:00PM Friday 06:00AM-11:00PM Saturday 06:00AM-11:00PM Sunday 06:00AM-11:00PM

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Hiking
Cycling
Indoor pool
Indoor pool (all year)
Fitness
Fitness/spa locker rooms
Temporary art galleries
Live sport events (broadcast)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Shared lounge/TV area

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Parking

Parking
Parking on site
Parking garage
Electric vehicle charging station
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Heated pool
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety