Mercure Hotel Raphael Wien

Recommended

The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard i...

Rooms total: 4

Important Information

Please note that the private parking spaces are limited and subject to availability on arrival. Please note that only 1 elevator is currently available in the hotel due to necessary maintenance.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Fitness

Services

Meeting/banquet facilities
24-hour front desk
Business centre
Dry cleaning
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Parking garage

Reception services

Invoice provided

Safety & security

Key access
Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
First aid kit available
Access to health care professionals

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety