Mercure Hotel Hamburg City

Recommended

Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city centre and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioni...

Rooms total: 6

Important Information

Please note that construction work is going on nearby on the following dates and some rooms may be affected by noise: 30.09.-25.10.24, 11.11.-15.11.2024, 09.-10.12.2024, 06.-31.01.2025, 03.-07.02.2025, 10.-11.03.2025, 03.-05.03.2025 and 24.03.2025.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Cycling

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Currency exchange
Packed lunches
Tour desk
Fax/photocopying
Luggage storage
Lockers
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom

Transport

Public transport tickets

Entertainment and family services

Board games/puzzles

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety