Mercure Firenze Centro

Recommended

Boasting free WiFi and an on-site bar, Mercure Firenze Centro is centrally located in Florence, 300 metres from Santa Maria Novella Train Station. A sweet and savoury breakfast buffet is available daily. All air-conditioned, rooms are complete with ...

Rooms total: 71

Important Information

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited. If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorisation by the cardholder must be submitted at the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Happy hour

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Fax/photocopying
Luggage storage
Concierge service
Shared lounge/TV area
Daily housekeeping

Food & Drink

Bar
Snack bar
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Reception services

Invoice provided

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety