Mercure Cardiff Holland House Hotel & Spa

Recommended

In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge. Many of the luxurious, modern rooms...

Rooms total: 5

Important Information

Guests are required to the credit card that was used to make the booking upon check-in. Please ensure the payment card is valid at the time of booking and upon check-in. Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Guests at Mercure Cardiff Holland House Hotel & Spa receive a 20% discount on Spa Treatments. Please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Please note there is limited parking available and subject to availability and it takes GBP 21 for 24 hours.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Hammam
Indoor pool
Indoor pool (all year)
Steam room
Spa lounge/relaxation area
Spa/wellness packages

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Express check-in/check-out
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Swimming pool
Swimming Pool

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety