Mercure Bristol Grand Hotel

Recommended

The four-star Mercure Bristol Grand in Bristol is set in a historic grade II listed building in the heart of Bristol city centre. The 186-room property's interior draws inspiration from the city's independent art scene and includes over 500 pieces b...

Rooms total: 6

Important Information

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel. Please note, for prepaid rates, the credit card used for booking must be presented at reception upon arrival.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Express check-in/check-out
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Safety & security

Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety