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Mercure Bordeaux Chateau Chartrons 

Located in the historic district of Bordeaux Chartrons and just a few minutes from the heart of the city, the hotel is the ideal place for an authentic local experience. The hotel has been completely renovated and offers quality services: a restauran...

Rooms total: 8

Important Information

A prepayment via credit card is required to secure your reservation. Please note that the credit card used for prepayment will be requested on arrival. Extra beds for children under the age of 12 are available only in the superior rooms and upon request. Before going to the garage to park your car, please report to reception. Please note that there is no lift access to the garage, only stairs. Please note that all rooms can have a double bed or twin beds upon request. Please specify your bedding preference in the special request box at the time of booking. The king-size beds are made of 2 twin beds attached together. Please note that the air conditioning is switched on depending on the weather. Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fitness centre
  • Golf course (within 3 km)
  • Billiards
  • Fitness
  • Temporary art galleries
  • Walking tours
  • Tour or class about local culture
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food is securely covered