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Hotel Mercure is in the commercial centre of Andorra la Vella. It has a free spa, common areas and heated rooms with a minibar. All rooms at this hotel are soundproofed. There is air conditioning and an en-suite bathroom. The hotel spa includes an ...

Rooms total: 3

Important Information

When traveling with pets, please note that an extra charge will be applied. Also, please keep in mind that a maximum of two pets are allowed and that there's no weight limit. Limited hotel parking is available on a first-come, first-served basis (located at the Novotel Andorra) and is subject to a surcharge. Please take into account that half-board rates do not include beverages. The wellness and gym area are free for our guests; the schedule should be consulted with the hotel reception. It is not mandatory to wear a swimming cap and flip-flops. Changing rooms and lockers are available for a charge of 2 EUR. Towels are available free of charge. Please note that the wellness will be unavailable for technical reasons from 06th to 10th of May.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Skiing
  • Games room
  • Spa and wellness centre
  • Children's playground
  • Hot tub/Jacuzzi
  • Hammam
  • Indoor pool
  • Spa facilities
  • Spa lounge/relaxation area
  • Fitness
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Ironing service
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Lockers
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
Ski
  • Ski storage
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Sun terrace
Parking
  • Parking
  • Private parking
  • Accessible parking
Pool and wellness
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Indoor play area
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered