The Heritage Hotel, Autograph Collection

Recommended

Located in the Old Town District of Downtown Dubai, the 4-star The Heritage Hotel, Autograph Collection , a 10-minute walk from Dubai Mall and Burj Khalifa, combines traditional Arabesque architecture with contemporary design. It features free WiFi i...

Rooms total: 197

Important Information

As per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in. Hotel will charge your credit card on the days when hotel is experiencing high occupancy levels to guarantee your stay.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
Minimarket on site

Activities

Fitness centre
Fitness
Happy hour

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Currency exchange
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Lockers
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety