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Complex Europe
Recommended
Luxury Guest House Europe offers accommodation in Dolna Banya. The property offers all year around outdoor hot tubs with mineral water, a sauna and a steam bath. There is also a garden for guests to relax in. Rooms come with a flat-screen TV. Some u...
Rooms total: 6Important Information
Room rates on 31 December include a gala dinner. Extra guests will be charged separately.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Soundproof rooms
- Chapel/shrine
- Heating
- Non-smoking throughout
- Designated smoking area
- WiFi available in all areas
- Sauna
- Fitness centre
- Fishing
- Games room
- Spa and wellness centre
- Massage
- Children's playground
- Table tennis
- Karaoke
- Darts
- Hot tub/Jacuzzi
- Hiking
- Cycling
- Hammam
- Horse riding
- Private beach area
- Water sport facilities on site
- Hot spring bath
- Kids' club
- Evening entertainment
- Tennis equipment
- Badminton equipment
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Fitness
- Fitness classes
- Fitness/spa locker rooms
- Beach
- Bike tours
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Valet parking
- Packed lunches
- Car hire
- Fax/photocopying
- Luggage storage
- Private check-in/check-out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Grocery deliveries
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Kid-friendly buffet
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Shared kitchen
Outdoors
- Garden
- Terrace
- BBQ facilities
- Outdoor pool
- Sun terrace
- Outdoor pool (seasonal)
- Outdoor furniture
- Picnic area
- Outdoor fireplace
- Parking
- Free parking
- Parking on site
- Private parking
- Street parking
- Accessible parking
Accessibility
- Toilet with grab rails
- Higher level toilet
- Lower bathroom sink
- Water slide
- Heated pool
- Pool bar
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
- Kids' pool
- Swimming pool
- Swimming Pool
Reception services
- Invoice provided
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
- Baby safety gates
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
