elaya hotel hannover city

Recommended

This privately run hotel offers large rooms. Free WiFi is available in some hotel rooms and is free of charge. It stands directly opposite the Neues Rathaus town hall in the centre of Hanover. Each of the non-smoking rooms at elaya hotel hannover ci...

Rooms total: 4

Important Information

When booking [9] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Heating
Allergy-free room
Non-smoking throughout

Services

Fax/photocopying
Luggage storage
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Daily housekeeping

Food & Drink

Bar
Special diet menus (on request)
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Parking

Parking
Street parking

Reception services

Invoice provided

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety