L'Hermitage Gantois, Autograph Collection

Recommended

The 5-star L'Hermitage Gantois, Autograph Collection offers accommodation with an on-site spa in an elegant 15th-century building. It is situated in the heart of Lille, a 5-minute walk from La Grand Place and 800 metres from Lille Flandres Train Stat...

Rooms total: 10

Important Information

The restaurant is open from Tuesday to Saturday for lunch and dinner, between 12:30 to 14:00 and from 19:30 to 22:00. It is closed for lunch on Saturday, and all day on Sunday and Monday. Please note that access to the spa is restricted for children. They can access the spa from 08:30 until 10:30 and from 18:00 until 19:00. The L'Estaminet brasserie is open daily from 12:00 to 14:30 and 19:00 to 22:30. The bar is open every day from 08:00 to 23:00. Please note that the rate of the baby cot includes : - the cot, a changing mat, a bottle warmer, a baby bathrobe and a gift. Please note that children are accepted in the spa area at specific times of the day. For any additional information, please contact the property. Contact details can be found on your booking confirmation. Please note that for reservations of 5 rooms or more, special conditions and additional fees may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Chapel/shrine
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Spa and wellness centre
Massage
Hammam
Indoor pool
Indoor pool (all year)
Spa facilities
Spa/wellness packages
Back massage
Neck massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness/spa locker rooms
Temporary art galleries
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Valet parking
Currency exchange
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Sun terrace
Outdoor furniture

Parking

Parking
Private parking
Parking garage

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Heated pool
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety