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Kyu Karuizawa Hotel Otowa No Mori 

The completely non-smoking Kyu Karuizawa Hotel Otowa No Mori is located in the classy mountain resort of Karuizawa, within a 15-minute walk from JR Karuizawa Station. Free WiFi access is available throughout the property. Each room comes equipped wi...

Rooms total: 16

Important Information

Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box. Please note that extra charges apply to baby cots per night. Please inform the property in advance to request an extra bed for your room. Please also indicate the correct number of guests staying at the time of booking. A shuttle is provided during the winter on weekdays according to the following schedule. Please contact the property directly for details. From Karuizawa Station North Exit to the hotel: 10:15 / 11:15 / 15:30 / 17:30 From the hotel to Karuizawa Station North Exit: 10:00 / 11:00 / 15:15 / 17:15 Please note that guests may be required to wait for the next shuttle if the shuttle reaches its maximum passenger occupancy. There is no lift and guests must walk up stairs to reach their rooms. Please note, check-in at 14:00 will change to 15:00 from April 2020.

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General
  • Non-smoking rooms
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Massage
  • Full body massage
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (free)
  • Vending machine (drinks)
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Safety & security
  • Key access
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Process in place to check health of guests
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Breakfast takeaway containers