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Ksar Shama
Ksar Shama is set in 13 hectare grounds, close to the Toubkal National Park in the Berber region. It offers peaceful rooms with a pool and views of the Atlas Mountains. The guest rooms are decorated in a traditional Moroccan style and include Tadel...
Rooms total: 21Important Information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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General
- Non-smoking rooms
- Family rooms
- Safety deposit box
- Heating
- Allergy-free room
- Air conditioning
- WiFi available in all areas
- Tennis court
- Spa and wellness centre
- Massage
- Table tennis
- Darts
- Hiking
- Cycling
- Hammam
- Evening entertainment
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Bike tours
- Cooking class
Services
- Room service
- Meeting/banquet facilities
- Airport shuttle
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Currency exchange
- Car hire
- Tour desk
- Fax/photocopying
- Luggage storage
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Trouser press
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Special diet menus (on request)
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- BBQ facilities
- Outdoor pool
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
- Picnic area
- Outdoor fireplace
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Pool with view
- Pool bar
- Shallow end
- Sun loungers or beach chairs
- Sun umbrellas
- Swimming pool
- Swimming Pool
Transport
- Airport pick up
- Airport drop off
- Invoice provided
Entertainment and family services
- Board games/puzzles
- Indoor play area
- 24-hour security
- Key access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
