Offering 13 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access is available throughout the property.

Important Information

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Swimming pool #2 (Reservations required) is closed from Sat 14 Oct 2023 until Sat 20 Jul 2024 Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation. Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly. Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation. If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show. A free shuttle is provided by the property according to the following schedule: Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00. JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40. JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30. Please note that the schedule is subject to change without notice. Please check the hotel official website for details. For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details. Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30. Only junior high school students and above will be allowed to use the club lounge after 17:00. Please note that renovation work is done for the 25th and 26th floors from January 20, 2024 to March 14, 2024. During the time period from 10:00 to 17:00, there is a possibility that loud noises and vibrations may occur on floors near the 25th and 26th floors of the main building. There is a possibility that the sound may be heard in all guest rooms, even on floors other than those directly below and above. We apologize for any inconvenience this may cause to our guests and thank you for your understanding.