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Karuizawa Marriott Hotel
Recommended
Karuizawa Marriott Hotel is located at a 15-minute drive from Karuizawa Station. The property boasts an open-air bath and hot springs bath that is designed after Shiraito Falls of Karuizawa.
Rooms total: 136Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please note, dogs are only allowed in dog-friendly Cottages. Please also note, dogs are not allowed in public areas.
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General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Heating
- Allergy-free room
- Non-smoking throughout
- Air conditioning
- Designated smoking area
- WiFi available in all areas
- Fitness centre
- Golf course (within 3 km)
- Skiing
- Spa and wellness centre
- Massage
- Hot spring bath
- Open-air bath
- Public Bath
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Head massage
- Hand massage
- Full body massage
- Fitness
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Laundry
- Express check-in/check-out
- Currency exchange
- Fax/photocopying
- Luggage storage
- Concierge service
- Shuttle service (free)
- Vending machine (drinks)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
- Restaurant
- Special diet menus (on request)
- Wine/champagne
- Fruits
Ski
- Ski pass vendor
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
Accessibility
- Wheelchair accessible
- Key card access
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
