Kap House Family Hotel

Recommended

Only 100 metres from the first cabin lift station, Kap House Hotel is located on Bansko's main street. It provides ski storage, free Wi-Fi and rooms mostly with balconies. An indoor pool, a hot tub and a sauna are provided free of charge. The centre ...

Rooms total: 5

Important Information

Kindly note that the property tavern offers discounted rates to guests. Please note that massage studio is working for the period from 10 December until 30 March.

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General

Pets allowed
Non-smoking rooms
Family rooms
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fishing
Skiing
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Hiking
Cycling
Horse riding
Indoor pool
Indoor pool (all year)
Spa facilities
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Happy hour

Services

Airport shuttle
Babysitting/child services
Laundry
Ironing service
Valet parking
Currency exchange
Packed lunches
Car hire
Fax/photocopying
Luggage storage
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Special diet menus (on request)
Kid-friendly buffet

Ski

Ski storage
Ski school
Ski equipment hire on site
Ski-to-door access

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Private parking
Accessible parking

Pool and wellness

Heated pool
Plunge pool
Shallow end
Pool cover
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety