Hotel ROK

Located in a green and quite part of Kraków, the ROK Hotel offers comfortably furnished rooms with a working space and a varied buffet breakfast served every morning.

Rooms total: 67

Important Information

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note, that parking is available for cars only. Parking for buses is available upon request and a surcharge applies.

More information »

General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Minimarket on site

Activities

Games room
Hiking
Cycling
Bicycle rental

Services

Room service
24-hour front desk
Airport shuttle
Dry cleaning
Ironing service
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Private check-in/check-out
Shuttle service (additional charge)
Vending machine (drinks)
Vending machine (snacks)
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Special diet menus (on request)

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden

Parking

Parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Visual aids: Tactile signs
Auditory guidance

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Indoor play area

Safety & security

24-hour security
Key access
Smoke alarms
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety