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Located in Santos, less than 1 km from Santos Bus Station, ibis Santos Valongo provides accommodation with free bikes, private parking, a restaurant and a bar. This 3-star hotel offers a 24-hour front desk, luggage storage space and free WiFi. The pr...

Rooms total: 3

Important Information

According to Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorisation signed by the absent parent, along with a notarized copy of that parent's ID Please note that only one small dog with a maximum weight of 15 kg can be accommodated in each room upon previous request and at a surcharge. Guests travelling with pets are required to present a valid vaccination document of the animal upon check-in. Please note that pets are not allowed in the restaurant and bar areas and must not be left unaccompanied in the rooms. Please contact the property for further details.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Laundry
  • Ironing service
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Accessible parking
Safety & security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized