ibis Hotel Hamburg Alster Centrum

Recommended

This modern 2-star-superior hotel in Hamburg is located directly on the banks of the Alster lake, a short walk from Hamburg Main Station. Wi-Fi is free in the lobby and rooms.

Rooms total: 165

Important Information

Please note that children aged between 6 and 11 years are charged EUR 9.5 for breakfast. Please note that from June to November this year, renovation work will be carried out on our façade. From Monday to Saturday, between 9 a.m. and 5 p.m., there may be noise disturbances. We apologise for this inconvenience.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Bicycle rental

Services

24-hour front desk
Dry cleaning
Express check-in/check-out
Packed lunches
Tour desk
Luggage storage
Lockers
Shared lounge/TV area

Food & Drink

Special diet menus (on request)
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Parking garage

Accessibility

Wheelchair accessible

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety