Hotel Walter Au Lac

Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Pan...

Rooms total: 36

Important Information

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Hiking
Cycling
Temporary art galleries
Walking tours
Live music/performance

Services

24-hour front desk
Laundry
Ironing service
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Trouser press
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Breakfast in the room
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Sun terrace

Pool and wellness

Sun loungers or beach chairs

Transport

Public transport tickets

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety