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BYPILLOW Irala is a hotel-boutique located in the quarter of the picturesque Iralabarri neighborhood. The hotel is centrally located only 20 minutes walk from the Guggenheim Museum, and a few minutes walk from the International Exhibition Center.

Rooms total: 34

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Irala by Pillow will provide payment instructions after reservation, including a link to a secured payment platform (Redsys). Please contact the property to reserve your parking space. When using the parking service, in addition to paying €17 per day, you must leave a deposit of €35 by credit card to have the keys to access the parking lot. Please note that the property does not have an elevator so it is possible that you may have to use the stairs to access the rooms. When booking more than 3 rooms, different policies and additional supplements may apply. License Number: HBI01029

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General
  • Non-smoking rooms
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Tour desk
  • Fax/photocopying
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Private parking
  • Parking garage
Reception services
  • Invoice provided
Safety & security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning