Hotel Villa Real, a member of Preferred Hotels & Resorts

Recommended

Set in Madrid, 1.2 km from El Retiro Park, Hotel Villa Real, a member of Preferred Hotels & Resorts offers accommodation with an outdoor swimming pool, private parking, a fitness centre and a terrace. Among the facilities of this property are a resta...

Rooms total: 7

Important Information

When booking more than 5 rooms, different policies and additional supplements may apply. If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Fitness centre
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Outdoor pool (all year)
Outdoor pool (seasonal)

Parking

Parking
Parking on site
Private parking
Parking garage

Pool and wellness

Rooftop pool
Pool with view
Plunge pool
Pool bar
Shallow end
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety