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Hotel Universo
Situated in Serfaus, Hotel Universo features a wellness area with a sauna, a steam bath and a sun bed, as well as rooms with a flat-screen cable TV and a balcony. In the evenings, an entertainment programme is provided. The cable cars Komperdellbahn ...
Rooms total: 13 More information »
General
- Pets allowed
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Heating
- Non-smoking throughout
- Minimarket on site
- WiFi available in all areas
- Sauna
- Skiing
- Spa and wellness centre
- Hiking
- Cycling
- Hammam
- Indoor pool
- Indoor pool (seasonal)
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Fitness/spa locker rooms
Services
- Room service
- Airport shuttle
- Laundry
- Barber/beauty shop
- Ironing service
- Tour desk
- ATM/cash machine on site
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
- Bar
- Snack bar
- Coffee house on site
Ski
- Ski storage
- Ski equipment hire on site
- Internet services
- WiFi
- Free WiFi
Outdoors
- Terrace
- Sun terrace
- Outdoor furniture
- Outdoor fireplace
- Parking
- Parking on site
- Private parking
- Parking garage
Pool and wellness
- Infinity pool
- Heated pool
- Swimming pool
- Swimming Pool
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- Key card access
- Smoke alarms
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
