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Alexandre Hotel Troya
Recommended
Set in tropical gardens, Alexandre Hotel Troya is located in Playa de las Americas beachfront. The hotel boasts an outdoor pool, spa and fitness center. The bright and modern rooms at the Troya Hotel include air conditioning, satellite TV and a balc...
Rooms total: 226Important Information
Children aged 16 and under are not allowed in the wellness centre. Please take note Superior room, Deluxe room and Junior Suite room have 1 daily access to SPA INCLUDED (for people over 16 years old)
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General
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Air conditioning
- Designated smoking area
- WiFi available in all areas
- Sauna
- Fitness centre
- Golf course (within 3 km)
- Fishing
- Solarium
- Spa and wellness centre
- Massage
- Windsurfing
- Darts
- Hot tub/Jacuzzi
- Canoeing
- Hiking
- Cycling
- Hammam
- Diving
- Horse riding
- Snorkelling
- Entertainment staff
- Beachfront
- Evening entertainment
- Beauty Services
- Facial treatments
- Waxing services
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Foot bath
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Head massage
- Hand massage
- Full body massage
- Massage chair
- Fitness
- Fitness classes
- Fitness/spa locker rooms
- Beach
- Live music/performance
- Live sport events (broadcast)
- Aerobics
- Bingo
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Laundry
- Dry cleaning
- Barber/beauty shop
- Ironing service
- Currency exchange
- Car hire
- Tour desk
- Fax/photocopying
- Luggage storage
- ATM/cash machine on site
- Concierge service
- Trouser press
- Vending machine (drinks)
- Vending machine (snacks)
- Shared lounge/TV area
- Daily housekeeping
- Restaurant
- Bar
- Snack bar
- Special diet menus (on request)
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- Outdoor pool
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Parking
- Parking on site
- Private parking
- Heated pool
- Plunge pool
- Pool bar
- Shallow end
- Sun loungers or beach chairs
- Sun umbrellas
- Kids' pool
- Swimming pool
- Swimming Pool
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
