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Hotel Terranova
Recommended
Located in Pas de la Casa and with Naturland reachable within 42 km, Hotel Terranova provides concierge services, allergy-free rooms, a restaurant, free WiFi throughout the property and a bar.
Rooms total: 52Important Information
All guests including without exception, must provide an ID at the check-in time. (please note that driving licence is not an approved ID at the property). When booking 5 rooms or more, different policies and additional supplements may apply.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Heating
- Non-smoking throughout
- Minimarket on site
- WiFi available in all areas
- Tour desk
- Luggage storage
- Concierge service
Food & Drink
- Restaurant
- Bar
- Snack bar
- Coffee house on site
- Internet services
- WiFi
- Free WiFi
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Lower bathroom sink
- Invoice provided
Safety & security
- Key access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
