Hotel Serrano

Recommended

Situated in the Salamanca district of Madrid, Hotel Serrano is 400 metres from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning. Hotel Serrano is next to the city’s fashionable shops on Ortega y Gasset Stree...

Rooms total: 3

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Services

Room service
24-hour front desk
Laundry
Dry cleaning
Ironing service
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Shared lounge/TV area
Daily housekeeping

Food & Drink

Bar
Breakfast in the room
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety