Hotel Serra da Estrela

Recommended

Boasting European architecture, Hotel Serra da Estrela is located in the Campos do Jordão Centre. The Geneve Shopping Boulevard is ideally just a 3-minute walk away. Free parking and free WiFi are available. All non-smoking rooms are tastefully styl...

Rooms total: 4

Important Information

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Games room
Spa and wellness centre
Massage
Children's playground
Billiards
Table tennis
Hot tub/Jacuzzi
Indoor pool
Indoor pool (all year)
Kids' club
Spa lounge/relaxation area
Spa/wellness packages
Massage chair
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Ironing service
Valet parking
Luggage storage
Lockers
Shared lounge/TV area
Daily housekeeping
Pet basket

Food & Drink

Restaurant
Bar
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Sun terrace

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Rooftop pool
Sun loungers or beach chairs
Swimming Pool

Entertainment and family services

Indoor play area
Baby safety gates

Safety & security

Key access
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety