Hotel Cozumel Sierra

Set in Canela, 3.3 km from Stone Church, Hotel Cozumel Sierra offers accommodation with free bikes, free private parking, a garden and a shared lounge. With free WiFi, this 4-star hotel offers a business centre and a concierge service.

Rooms total: 9

Important Information

Please inform Hotel Cozumel Sierra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Family rooms
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Massage
Hiking
Spa lounge/relaxation area
Back massage
Neck massage
Foot massage
Head massage
Hand massage
Full body massage
Temporary art galleries
Pub crawls
Movie nights
Walking tours
Bike tours
Themed dinner nights
Happy hour
Tour or class about local culture
Bicycle rental

Services

Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Car hire
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Grocery deliveries
Pet basket
Pet bowls
Shuttle service

Food & Drink

Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture
Picnic area
Outdoor fireplace

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Transport

Airport pick up
Airport drop off

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Baby safety gates

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety